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Please check your merchandise carefully when it arrives. Did you get
all the items you ordered? Is it all in good condition?
If there is any problem, please call immediately. 1-877-443-8745
RETURN POLICY NON-DEFECTIVE
MERCHANDISE
Must be returned within 30 days of invoice date. Must be in original
packaging as shipped. Merchandise must not be marked, defaced or damaged.
Non-defective returns that do not meet the above conditions will not be
accepted for return. Non-defective merchandise
will incur a 20% restocking fee.
DEFECTIVE MERCHANDISE ITEMS WITH
GUARANTEES OR WARRANTIES.
Please follow the directions on the guarantee or warranty for
repair or replacement.
ITEMS DAMAGED DURING SHIPMENT.
These items are covered by the shipper. If you receive
merchandise damaged in shipping, please contact us Toll-Free at 1-877-443-8745
to file a claim.
The claim must be filed within 20 days.
YOUR ORDER HAS NOT ARRIVED OR AN ITEM
IS MISSING.
Please call us Toll-Free at 1-877-443-8745 so that we may
begin the process or tracing your order or the missing item. Your orders are
double checked before they are shipped. We use styrofoam pellets as cushioning
material.
When we pack your order, great care is used to make sure your order is
complete and arrives safely.
HIDDEN DAMAGE
If you should receive a shipment delivered by carrier that
shows no visible damage, but upon inspection you discover damage to evident
rough handling, call us Toll-Free at 1-877-443-8745 within 15 days of invoice
date and report the damage and we will issue credit or replacement at your
request.
No information given by you for the purpose of making a purchase will be
shared.
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