Returned Goods Policy Before returning any items you must notify us by e-mail
(support@warehouseplaza.com) and obtain a return goods authorization
number. Merchandise may be returned within 15 days from receipt of order and
must be in their original boxes and properly packaged to avoid damage in
shipping. The products must be returned in new, resalable condition and must
include all packaging materials. Packaging materials must not be torn or
damaged. All manuals and warranty registration cards must be unmarked. Returns
without prior authorization will be refused. All returns are subject to
cancellation, transportation, handling and 20% restocking charge. All sales
are final on sale items. Any item not received within 45 business days
will receive full credit to charge account. Defective merchandise is subject
to inspection prior to credit being issued. All products are subject to
factory inspection prior to credit being issued. All items are inspected prior
to shipment. Warehouse Plaza’s liability for damaged merchandise ceases when
the shipment is accepted by a common carrier. The consignee should carefully
inspect all merchandise and if damage or shortage is evident, the consignee
should refuse acceptance until an agent of the carrier indicates on the
delivery receipt the nature and the extent of the damages or shortages. All
claims for damages or shortages should be made directly to the carrier Upon
receipt of the returned merchandise in good order in accordance with the above
and within 30 days of original delivery, we will issue credit to your charge
account. Your cooperation is sincerely appreciated. Please contact our
Customer Service Department to answer any questions you may have regarding the
Return Policy.
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