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Shipping Info
PrecisionScopes.Com’s warehouse operates Monday-Friday, 9:00am to 5:00pm, Mountain Time. We make fast and efficient deliveries a priority! What does that mean to you? It means that if your order is in-stock, it will ship out same day or the following business day, depending on the time and day your order is placed.
All orders are typically sent via UPS Ground or US Priority mail and should be received within 2-5 business days. If you would like information about faster shipping methods available, please email Shipping@PrecisionScopes.com.
Please Note: Express delivery services typically require a signature of receipt.
All products shipped are insured against shipping and handling mishaps. However, it is the customer’s responsibility to inspect the package at time of delivery and reject and parcel that is open, tampered with, or damaged in any way. Such products will be shipped back to our warehouse and a replacement order will be shipped within two business days of receipt. If a package is accepted in an abused condition, the shipping insurance may be void.
Cancellations Policy
PrecisionScopes.Com understands that due to whatever circumstances, cancellations are to be expected. Customers that place orders for products not in-stock will be sent an email confirming that the order is still wanted. At that time, the order will be placed like all standard orders and the customer will be liable for all charges and fees from that time forth. Credit cards will only be charged when the order has become available and ready to ship. Orders cancelled at the customer’s request for reasons other than availability (and a credit card has been charged but no product shipped), will be responsible for a 10 % cancellation fee to cover merchant fees charged to PrecisionScopes.Com. Orders cannot be cancelled once the product has shipped. However, if delivery of the parcel is refused, the parcel will be returned to the address of origin and the order will be handled as a return (see return policy). At the discretion of Precision Scopes, payment will be returned to the credit card, or remitted by check to the billing address on the order within 5 days of cancellation.
Special Order & Backorder Info
If you are looking for a specific item and do not find it on our website, please email your request to SpecialOrders@PrecisionScopes.Com. Make sure to include a detailed description as we will most likely be able to get if for you.
Sales Tax
PrecisionScopes.Com is required to collect sales tax only on orders shipped to Utah, the state in which our store is located. This 6.25% sales tax is calculated automatically at checkout for all orders that list a Utah shipping address. Tax exempt institutions wishing to ship to Utah should contact us at CustomerCare@precisionscopes.com for special order instructions.
Return Policy
PrecisionScopes.Com has a simple policy concerning returns. If for any reason you are not completely satisfied with our products or services, we will refund your money… No questions asked! Why? We value your trust and want to make you shopping experience as simple and pleasant as possible.
If you would like to return any part of your purchase, we ask that you follow these two simple instructions:
- Contact our returns department at Returns@PrecisionScopes.Com immediately for a Return Authorization Number.
- Return your purchase in original packaging within 10 days upon receipt with the Return Authorization Number clearly marked on the outside of the box.
PrecisionScopes.Com is not responsible and will not accept items for return without prior authorization. Merchandise must be returned within 10 days upon delivery. All hermetically sealed and cellophane-wrapped products must remain sealed for refund or return. Once a scope is mounted, it becomes a used product (placing the scope in rings constitutes mounting), and is not eligible for refund or return. Please be aware that original shipping charges are non-refundable and return postage is the customer’s responsibility and also non-refundable.
All returned merchandise is subject to a 20% restocking/processing fee. This includes wrong item orders placed the customer. This money is used to transport merchandise back to our shipping warehouse and pay for fees charged to us by credit card companies.
Again, it is the customer’s responsibility to inspect their package at the time of deliver and reject any parcel that is opened or damaged. Please contact us immediately upon refusal. If you have any questions or specific concerns regarding our return policy, please contact CustomerCare@PercisionScopes.Com.
Payment Methods
In order to best meet your individual needs, we offer a variety of easy payment options. No matter which option you choose however, our sytems are safeguarded and continuously monitored to protect against fraudulent transactions.
- Credit Card Transactions: We accept Visa and Mastercard online, by phone, fax or mail. All transactions made online with a credit card are protected by highly encrypted software, helping secure your credit card number from unauthorized use.
- Certified Personal Check, Money Order & Cashier Check: All orders paid with these methods will be shipped immediately upon receipt and approval.
- PayPal
Please send all mail order payments to:
PrecisionScopes.Com946 West 1620
SouthPayson, UT 84651
Warranty Info
Precision Scopes is not a warranty repair station, and therefore PrecisionScopes.Com makes no express or implied warranty whatsoever with respect to any merchandise. The only warranties provided are provided by the manufacturer and are as contained in each manufacturer’s package. All requests for warranty information, repairs, and claims should be made directly to the manufacturer. Additionally, you can email us at CustomerCare@PercisionScopes.Com and we will provide you with the appropriate contact information. Please ship all repairs directly to the manufacturer to avoid delays.
All products we ship are insured against shipping and handling mishaps. However, it is the customer’s responsibility to inspect the package at time of delivery, and reject any parcel that is opened or damaged. If a package is accepted in poor condition, the shipping insurance may be nullified.
Privacy Statement
PrecisionScopes.Com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: PrecisionScopes.com.
PrecisionScopes.com does not sell nor distribute information collected to third parties.
This site contains links to other sites. PrecisionScopes.com is not responsible for the privacy practices or the content of such Web sites.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is only used to bill the user for products and services.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use Secure Socket Layer 4 to insure our site is authentic and secure. This protects credit card numbers, online forms, and other confidential information from interception and hacking.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
PrecisionScopes.Com
946 West 1620 South
Payson, Utah 84651
CustomerSupport@PrecisionScopes.com
Call or Fax: 1-866-610-4929
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