General Information 

What's Included:
Meals: Breakfast, one lunch or picnic, all dinners except one.
Wine: All tastings and wine at dinner.
Accommodations: Charming 3- and 4-star hotels, many in renovated villas, palazzi, abbeys, or on wine estates. All with private baths.
Transportation: There will be one van pick-up/drop-off on day of arrival/departure at designated train station or airport (contact us for times). All ground transport during stay will be provided. Van support included on biking tours.

 
What's Not Included:
Airfare
Transportation to start/end points, except by above shuttle.
Bike rental
Most lunches
Personal expenses [telephone, fax, laundry, trip cancellation/health insurance, services or meals other than those specifically mentioned in the itinerary].
 
Regular Group Size
No more than 14 persons.
 
Custom Tours
Our tour operators are available to organize a custom tour tailored to meet your specific interests, dates, and type of accommodation.
 
Travel Arrangements
For your convenience, on arrival & departure days, our specialized tour operators offer one shuttle between the nearest train station or airport and their tour's first hotel. Before finalizing your travel plans, please contact us for details on the time of the shuttle. It is necessary to arrive in Italy the day before the wine tour begins, in order to meet the morning shuttle. In addition, we would be happy to provide suggestions for your pre- or post-tour itinerary and accommodations.
 
Reservations & Deposits
To reserve a trip, e-mail or fax the reservation form on this site (fax: 604-433-2369). Also see our Contact Us page. We accept certified checks or credit cards (Visa and Mastercard). You will subsequently receive a tour confirmation package containing trip details, background articles, travel directions and train schedule, and an assumption of risk form, which must be signed and returned prior to the tour.

Single Supplement
Tour prices are based on double accommodation. Single rooms can be booked for an additional fee (see individual tour itineraries for pricing). Please note, single rooms in many Italian hotels are smaller than doubles, so what you are paying for is the privacy of your own room.

Cancellation & Refunds
Cancellations must be received in writing 60 days prior to the date of departure. You will receive a refund, less a USD$75/person cancellation fee. Between 59-45 days prior to the start date, you may apply 40% of the tour price towards a future trip departing within one year of the cancellation date. Cancellations made less than 45 days before the start of the trip will result in the loss of all monies received. No refunds will be made for a cancellation during the course of the tour, nor for unused portions of the trip. No exceptions to our cancellation policy are made, including weather or personal emergency. Therefore, we strongly recommend travel insurance.

Trip Cancellations
Our tour operators reserve the right to cancel a tour. In this unlikely situation, you would receive a complete refund of the monies received. They will not assume any other liability and is not responsible for any personal expenses as a result of a tour cancellation, such as airline tickets or pre-paid hotel reservations.

Insurance
Trip cancellation and health/accident insurance are recommended to prevent needless loss of money in case of illness, accident, or other unanticipated occurrences. We/they do not provide such insurance, nor do we/they assume responsibility or liability for any loss or damage of personal effects or for any injury or loss during the duration of the tour.

Responsibility
Clients should be in good physical condition and are responsible for selecting a tour suitable to their athletic ability. Suitable clothing, especially footgear is highly recommended. Participants on non-active tours should still be prepared to do some walking over uneven terrain (vineyard paths, cobblestone streets, etc.). Clients are required to act in a responsible manner at all times, and to act with respect towards other guests, the instructors, and the property. Our tour operators reserve the discretionary right to decline to accept or to require any individual to withdraw from any tour, or to limit the amount of wine any participant may consume. Our tour operators are not responsible for the actions of our contracted service providers.

Itinerary
Due to unforseen circumstances, our tour operators may find it necessary to make adjustments in the stated itinerary. Any changes will maintain the high standard of our tours. Changes in accommodation will be replaced by a hotel of equal or superior rating.