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Because we feel that we offer the highest quality products at the best prices, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we'll gladly replace them.
MNH Enterprises LLC RETURNS and REFUND POLICY:
INTERNATIONAL CUSTOMERS: Please contact us before returning any product!
DOMESTIC AND CANADIAN CUSTOMERS: Please Contact us before Returning any Merchandise For Mailing Address and Return Authorization Number.
1. Any defective, incorrect or damaged item may be returned within 30 days of receipt via the U.S. Postal Service (preferably by Media Mail, if qualified). We will gladly ship a replacement and reimburse you for your return postage.
2. Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days of receipt and received in salable condition, will be issued an exchange or refund of merchandise cost only.
3. Imprinted items may NOT be returned for replacement or refund, unless the imprint or item is defective.
4. Computer software, videos, CDs, cassettes, DVDs or other media may only be returned for refunds if UNOPENED. If opened, they may be returned only for replacement with the same item.
5. Any return that does not comply with the above policy will be subject to a significant restocking fee, at our discretion. (Usually 20%)
6. All requests for refund will be made in same manner as purchased. All refunds for merchandise paid for with check will be delayed for 14 days pending clearance by bank.
SHIP YOUR RETURN PREPAID we cannot accept COD. We will refund shipping cost as per package markings via Check in return mail.
Please ship all returns via the U.S. Postal Service; use Media Mail, if qualified, unless otherwise requested.
When returning items, please CONTACT US FIRST for Mailing Address and Return Authorization Number:
When you make your Request Please include the following
Contact information Name, Address, Phone, E-Mail address
Reason for return
Type of REFUND or REPLACMENT REQUESTED
Please use one of the following Methods to contact us:
By Mail:
MNH Enterprises LLC
2084 S Lincoln Ave.
Vineland, NJ 08361
Voice 856-237-0033
Fax 856-237-0034
E-Mail HELP@CATALOG-A.COM
Thank You
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