refund policy cancellations and refunds
i before you arrive in New Zealand or
if you are not granted a visa to study in New Zealand: The Auckland English
Academy will refund all tuition and homestay fees.
ii After you arrive in New Zealand:
The Auckland English Academy will refund the following: 1-5 week courses: 50%
of tuition fees for cancellations in the first 2 days; 6-12 week courses: 75%
of tuition fees for cancellations in the first 5 days; 13+ week courses: all
tuition fees, except for 10% of your total tuition fee or NZ$500 whichever is
the lesser for cancellations in the first 7 days.
iii After the first 7 days of your
course: The Auckland English Academy will refund any unused portion of your
homestay fees. No other fees can be refunded.
iv All cancellations and applications
for a refund must be received in writing. Before making a refund, we will
require evidence that you have changed your visa status or returned to your
home country. All accompanying documentation (all original) must be provided
within 7 days of the initial refund request.
All the fees and conditions in this
contract are governed by New Zealand law and courts.